CPNI Compliance

Voice Privacy & CPNI Protection Policy

Effective Date: January 1, 2026. Knoxconn ("Knoxconn", "we", "our") complies strictly with FCC Customer Proprietary Network Information (CPNI) regulations and global telecommunications privacy frameworks.

1. Call Audio & Transcripts Handling

Call audio streams and real-time transcripts generated by our AI models are encrypted with customer-managed keys (AES-256). We never train third-party public foundation models on private customer voice audio or conversational transcripts.