📞 Enterprise UCaaS
Cloud phone systems and SIP services
Everything your enterprise needs to connect with customers, employees, and partners globally.
Core Telephony
Cloud PBX & Virtual Extensions
Multi-tenant enterprise phone system with unlimited internal extension dialing, visual voicemail with speech-to-text, and mobile softphone apps.
- ✓ Unlimited domestic inbound & outbound calling
- ✓ Auto-attendants & holiday schedules
- ✓ Call recording with compliance storage
Artificial Intelligence
AI Contact Center (CCaaS)
Intelligent skills-based routing, real-time agent call guidance, automated post-call meeting minutes, and supervisor whisper/barge capabilities.
- ✓ Real-time sentiment & escalation flags
- ✓ Automated CRM disposition logging
- ✓ Omnichannel voice, SMS, webchat & email
Carrier SIP
SIP Trunking & MS Teams Direct Routing
Connect your existing on-premise PBX or Microsoft Teams tenant directly to Knoxconn's global voice network with burstable channel capacity.
- ✓ Elastic per-channel or per-minute billing
- ✓ Certified Microsoft Teams SBC pairing
- ✓ High-volume outbound predictive dialer trunks